Returns & refunds

We want you to be happy with your purchase. If something isn't right, contact us and we'll help put it right.

• Items must be returned in their original condition and packaging.
• Please reach out to our support team before sending anything back so we can guide you through the process.
• Certain items may be non-returnable for hygiene or safety reasons. These are noted on the product where applicable.

• Once we receive and inspect your returned item, we'll let you know whether your refund is approved.
• Approved refunds are issued to your original payment method.
• Refund timing depends on your bank or payment provider.

If your order arrives damaged, faulty, or incorrect, contact us as soon as possible with your order details and a photo, and we'll arrange a replacement or refund.

Our support team is here to help with any returns or refund questions. Reach out any time.